Privacy Policy

At Elixir Labs ("we," "our," or "us"), your privacy is our top priority. We are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy outlines our practices when you interact with our website, applications, and services (collectively, the "Services").

1. Information We Collect

To deliver and improve our Services, we may collect different types of information:

Personal Information: Data you provide directly, such as your name, email address, phone number, or company information when you register, subscribe, or contact us.

Usage Data: Information about how you interact with our Services, including your IP address, browser type, operating system, device identifiers, pages visited, and the time and date of your activity.

Cookies and Tracking Technologies: We may use cookies, pixels, and similar tools to recognize your device, enhance functionality, personalize your experience, and analyze how our Services are used.

2. How We Use Your Information

We process the information we collect for the following purposes:

Service Delivery: To operate, maintain, and provide you with access to our Services.

Improvement: To monitor usage, analyze trends, and improve the performance, reliability, and user experience of our products.

Communication: To send you service-related notices, updates, or promotional messages (where you have consented).

Security: To protect our systems, detect fraudulent activities, and comply with applicable laws and regulations.

We always ensure that data usage is limited to the specific purposes outlined above.

3. How We Share Information

We believe in complete privacy. Your personal data is never shared, sold, rented, or disclosed to any third parties under any circumstances. All information you provide remains entirely secure with us and is used only for the purposes described in this Privacy Policy.

4. Data Security

We implement industry-standard technical and organizational measures to safeguard your personal data. These include encryption, secure servers, limited access controls, and regular security audits. While we take strong precautions, please note that no system is completely immune to breaches, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include:

Right to Access: You can request access to the personal data we hold about you.

Right to Correction: You can ask us to correct or update inaccurate or incomplete information.

Right to Deletion: You can request the deletion of your data, subject to legal or contractual restrictions.

Right to Restrict or Object: You can limit or object to the processing of your data in certain cases.

Right to Withdraw Consent: Where we rely on consent for processing, you may withdraw it at any time.

6. Third-Party Links

Our Services may contain links to websites, applications, or services operated by third parties. Please note that this Privacy Policy does not govern those external platforms, and we are not responsible for their content, policies, or practices. We recommend reviewing the privacy policies of any third-party services you interact with.

7. Children's Privacy

We are committed to protecting the privacy of children. Our Services are not intended for individuals under the age of 12 (or the relevant minimum age in your country). We do not knowingly collect personal data from children. If we become aware that a child under this age has provided us with information, we will promptly delete it.